Player Activity Statements
Members may obtain a Player Activity Statement upon request at Pottsville Beach Sports Club. This can only be obtained for the individual making the request. You cannot make a request on the behalf of another member of the club.
To request a statement, please present to the bar and ask to speak to the Duty Manager who will be able to assist you further.
A statement requested will be provided on the next available business day for collection from the Club (Monday – Friday).
Please note you may be required to present photo identification if you are not known to the member of staff to whom you make the request. This procedure is to protect your privacy.
Management and Financial Administration Reports
Annual Reports
Workplace Gender Equality Agency (WGEA) Report
Under the Workplace Gender Equality Act 2012, employers must comply with the new notification and access requirements. These require each relevant employer to:
- Inform its employees and members or shareholders that it has lodged its report with the Agency and advise how the report may be accessed
- Provide access to the report to employees and members or shareholders
- Inform employee organisations with members in its workplace that the report has been lodged
- Inform its employees and those employee organisations with members in its workplace of the opportunity to comment on the report to the employer or the Agency
Privacy Policy
Privacy Policy
Pottsville Beach Sports Club (The Club) is strongly committed to protecting your privacy when you interact with us, as members, guests, or visitors. Our policy follows the principles set out by the Office of the Australian Information Commissioner under the Australian Privacy Principles (APPs).
Our objective is to provide you and your family with gaming, hospitality, and entertainment services that meet your satisfaction. In the process of you interacting with us, on our website or in any of our venues, we do collect some information on all our customers.
The club will be open and transparent about how and why we collect information and how we might use the information. In some cases, if you do not want us to collect or use your information in a particular way, then you will be given an opportunity to say so.
The purpose of our Privacy Policy is to explain the following:
- How this policy will apply to our members, guests, and visitors;
- Outline what kind of information the Club may collect about you, how we collect it, and how we might use the information;
- How we may disclose that information;
- How you can access the information we hold about you;
- When we might use your information to contact you;
- How we protect your personal information;
- How we might use cookies, if any, to collect information on our website and other digital platforms, and how you can control or delete these cookies;
- And how and why we collect additional information to improve our services.
Application of This Privacy Policy
The Club’s Privacy Policy applies to personal information collected by our venues, whether we ask for it or not. We act in accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988.
The Club undertakes to comply with the Australian Privacy Principles and follows a code established for this purpose. It is our endeavor to follow this code.
The Club regularly reviews all its policies and may update them from time to time. If changes are made, a revised policy, with the changes, will be posted on our website and will be available on request.
Privacy: Collection and Use of Personal Information
Why We Collect Personal Information
As a Registered Club, we are required to collect basic information about our members that cover data such as names, addresses, and contact details.
In addition to this information, we request optional additional information that might help us constantly improve our service offerings, in the interest of our members and guests.
If you work for the Club as an employee or are associated with the Club as a supplier or contractor, we will naturally have some basic details on you or your organization.
How We Collect Information
The club may collect personal information from you in a number of ways. These include, but are not limited to, when you:
- Apply for membership;
- Request to receive products or services;
- Purchase food or beverage or other products;
- Use credit card or EFTPOS card for purchases;
- Provide products or services;
- Use the club’s website or WIFI;
- Enter a competition or voting forum;
- Utilize the Club’s services;
- And complete a survey or questionnaire.
Personal Information That Is Required
When you become a member or when you update your membership details, we are required to collect contact details that are held in a membership database that is safe and secure. This information is not shared with any organizations outside the club and its associated venues unless for reasons of database maintenance or software development. This will be done under strict agreements and supervision.
Under legislation, when a non-member, living within the 5 km radius, visits the Club, the individual has to be signed in by a current member or an affiliated club membership card may be used. To make this process simple, we scan their identity card (driver’s licence, photo-card, or pension card). For temporary members who do not wish to scan their information, they have the option to enter their details into the system manually.
This information is secure and is not used for any purpose other than our need to comply with the legislation.
When a membership card is used in a gaming machine, swipe machine, or at any of our restaurants, bars, or point of sale outlets, the information is used to award ‘POWER POINTS’ and is cross-referenced with our membership database. This information, in a consolidated manner, is used to help make decisions on changing or improving our service offerings.
Personal Information That Is Optional
When using our websites, you have the option to provide the club with your address, email address, and mobile number, or update the information.
When using any future digital application (app) or service that the Club might introduce in the immediate future, you have the option of leaving your personal details.
When you make a complaint or you compliment the Club on its service offering or its customer service delivery, your personal details will be desirable.
When you are browsing through our website, we collect information about the pages that members and visitors use. This helps us determine what our readers find most interesting.
When we conduct research or surveys, our interest is aggregate data. We are obliged to make it clear to you if any research or survey could identify you, personally.
Cookies
We use technology called cookies when you visit our site. Cookies are small pieces of information stored on your hard drive or in memory. They can record information about your visit to the site, allowing it to remember you the next time you visit and provide a more meaningful experience.
One of the reasons for using cookies is to offer you increased security. The cookies we send to your computer cannot read your hard drive, obtain any information from your browser, or command your computer to perform any action.
Permissions
The Club publishes a quarterly magazine, various newsletters, and marketing material. You may need to agree that you would like to receive one or all of the material that the Club makes available to its members.
With regard to promotions and competitions, you might need to confirm that you agree with the terms and conditions of a particular competition.
Disclosure of Personal Information
Disclosure to Third Parties
The club may disclose your personal information under the following conditions:
- For research purposes, without disclosing your personal identity, with the objective of improving or amending our service offerings;
- To provide technical support for our databases or services;
- If you provide consent for your identity to be disclosed to a third party;
- If a patron enters into a ClubSafe Self Exclusion agreement; and
- If the information is required by law.
Information That You May Disclose Publicly
When you post information on social media platforms associated with the Club and its venues, it is to be understood that this information is in the public domain, and the Club is not in a position to accept any responsibility for who and why anyone might access the information.
Accessing Your Personal Information
Should you have a need to access your personal information that is held by the Club, you will be required to address a request to Management in writing, and this will be dealt with under the appropriate legislation.
The Club encourages its members to update or correct personal information, so that the information is accurate and up-to-date. This can be done via the websites or at the reception front desk.
Using Your Personal Information to Contact You
The club will not send you any unsolicited commercial messages or material that do not relate to the Club and its promotions, entertainment, or service offerings.
We may use information to determine about your likes and interests to send you information about our entertainment programs, promotions, or dining offers. This information will be determined from information you might have provided, from your activity history, or from your browsing history. You always have the option of opting out of receiving such information.
Personal Information Security
The Club is committed to keeping your personal information secure and will take reasonable precautions to protect your personal information from unauthorized access, loss, release, misuse, or alteration.
Your personal information may be stored in hard copy documents but is generally stored electronically on the club’s software or systems.
The club maintains physical security over its paper and electronic data stores, such as locks and security systems. The Club also uses computer and network security technologies such as firewalls, intrusion prevention software, antivirus software, external email filtering, and passwords to control and restrict access to authorized staff for approved purposes and to secure personal information from unauthorized access, modification, disclosure, misuse, and loss.
Whilst The Club takes all reasonable steps to secure your personal information from loss, misuse, and unauthorized access, you acknowledge that all activities in which you intentionally or unintentionally supply information to The Club carry an inherent risk of loss of, misuse of, or unauthorized access to such information.
Surveillance
In the interest of safety for our members, guests, and visitors, the Club has installed a network of CCTV cameras that are monitored 24 hours a day. The cameras are not intrusive and are carefully managed and supervised.
There is adequate signage around the Club reminding members and guests that the venue is under constant surveillance. Access to the footage is only available to senior management when warranted.
Relevant footage is provided to the Police upon specific requests and is subject to a procedure where the request is identified, recorded, and subject to a release form.
Dealing with Complaints
The Club welcomes feedback, both positive and negative. All complaints will be taken seriously and dealt with promptly after appropriate internal investigations and consultations overseen by Management.
On any issues of privacy, feedback, or complaints, you can contact the Club as follows:
- By email: gm@pottsvillebeachsports.com
- By mail: General Manager, Pottsville Beach Sports Club, 61 Tweed Coast Road Pottsville NSW 2489
- By phone: (02) 6676 1077 – Ask for the General Manager.
If you believe the club has not adequately dealt with your complaint, you may complain to the Privacy Commissioner whose contact details are as follows:
- Officer of the Australian Information Commissioner (OAIC)
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
- GPO Box 5218 Sydney NSW 2001
Smoke-Free Environment Policy
Under the Liquor Act 2007, the Registered Clubs Act 1976, and the Casino Control Act 1992, venues are able to ask a patron to leave if they continue to smoke in a smoke-free area. If a patron fails to leave when asked, they may receive an on-the-spot fine of $550 or a maximum penalty of up to $5,500.
Pottsville Beach Sports Club will provide a smoke-free environment in enclosed areas of all its licensed premises.
Objectives – This policy is intended to ensure the health, safety, and welfare of all patrons and staff, to ensure compliance with any relevant legislation, to minimize the litter associated with cigarettes, and to promote initiatives associated with the cessation of smoking in the community.
Scope – This policy will apply to all members, visitors, staff, & contractors at all licensed premises of Pottsville Beach Sports Club.
Supporting Legislation – The objectives of this policy are supported by the provisions of:
- Smoke-Free Environment Act 2000 (NSW)
- NSW Smoke-Free Environment Amendment Act 2004 (NSW)
- Occupational Health and Safety Act 2000 (NSW)
- Public Health Act 1991 (NSW)
- Protection of the Environment Operations Amendment (Littering) Act 2000
- Registered Clubs Act 1976 (NSW)
- Workers Compensation Act 1987 (NSW)
- Local Government Act (NSW).
Responsibilities – Pottsville Beach Sports Club is responsible for ensuring that this policy is observed. Job applicants are informed of the Policy at interviews. Members, visitors, staff, and contractors are adequately informed about the Policy.
A copy of the Policy is available on request. All ashtrays are removed from enclosed areas. Receptacles for disposal of smoking material are provided in authorized smoking areas. Approved regulatory signage is installed and maintained throughout the premises as required. Any grievances related to the policy will be dealt with, in confidence by Club Management and staff in an expeditious manner.
Members, visitors, staff, and contractors are responsible for ensuring that:
- They comply with the policy.
- They abide by all directions and instructions issued by Management and staff to comply with the policy.
- They report any breach of the policy to Management and staff.
Enforcement of the Policy – Club Management and staff will have the authority and responsibility to enforce the requirements of this policy.
Breaches – Breaches of the Policy Section 67A (1) (d1) of the Registered Clubs Act 1976 gives our Club authority to refuse entry and/or to eject any person from our premises if that person smokes in a smoke-free area, in breach of this policy. Any breach of this policy by a Club or staff member will be dealt with in line with the relevant disciplinary procedure of our Club.
4-Metre Rule Provision – In compliance with the New South Wales Health Department’s regulations, Pottsville Beach Sports Club adheres to the “4-metre law.” This law stipulates that no smoking is allowed within 4 metres of a pedestrian entrance or exit of a public building. The intent of this provision is to reduce the exposure of non-smokers to second-hand tobacco smoke, contributing further to the health and safety of all patrons and staff within the vicinity of the Club’s premises.
This provision is an extension of our commitment to provide a smoke-free environment and is supported by the Smoke-Free Environment Act 2000 (NSW) and the Public Health (Tobacco) Act 2008. Compliance with this rule is mandatory for all members, visitors, staff, and contractors of Pottsville Beach Sports Club. Signage indicating the boundaries of the smoke-free zone around entrances and exits will be clearly displayed to ensure everyone is aware of and can comply with this regulation.
Failure to adhere to the 4-metre rule may result in immediate action by Club Management and staff, including asking the offender to comply or leave the premises. Such measures are in place to enforce a healthier, smoke-free environment for everyone at the Club.
Responsibilities and Enforcement – As with the broader Smoke-Free Environment Policy, members, visitors, staff, and contractors are responsible for:
- Complying with the 4-metre rule, along with all other aspects of the Smoke-Free Environment Policy.
- Following all directions and instructions issued by Management and staff regarding the 4-metre rule.
- Reporting any breaches of the 4-metre rule to Management and staff for appropriate action.
Club Management and staff are empowered to enforce this rule diligently, ensuring that the health and comfort of all individuals on the premises are protected. Compliance with this rule is essential for maintaining the smoke-free integrity of our environment, and we appreciate the cooperation and support of our entire community in upholding these standards.
GambleAware NSW
Gambling Help NSW
G-line (NSW) is a 24-hour, 7 days a week, statewide telephone helpline offering crisis counselling, information, and referral for problem gamblers, their families, friends and others. It is available to anyone in NSW who wants to talk to a trained counsellor about their own, or someone else’s gambling problem
Help is close at hand GAMBLEAWARE 1800 858 858
GambleAware Mid & Northern NSW 02 6651 4093
Other Policies
Dress Regulations
All persons on Pottsville Beach Sports Club’s premises must comply with the Club’s Dress Standard as displayed at the Club’s premises from time to time. Management shall determine whether a person’s clothing complies with the Club’s Dress Standards. The General Manager may refuse admission to or turn out any person who does not comply with the Club’s Dress Standards.
The following clothing must not be worn on Pottsville Beach Sports Club’s premises, unless approved by Management:
- Swimwear
- Running shorts or training apparel
- Men’s and Women’s Headwear
- Abbreviated shorts
- Singlets
- Muscle shirts
- Bare feet
- Bare midriff
- Offensive slogans/logos
- No motorcycle colours or affiliated attire
*Patrons are not permitted to wear hats or headwear of any description in Pottsville Beach Sports Club’s premises other than in outdoor areas and/or as required for medical, religious, or sporting occasions.
For the purpose of attending the outdoor areas, work clothing may be worn; however, dirty, torn, or offensive clothing is not permitted.
Food & Beverages
Patrons are NOT permitted to bring food and beverages into Pottsville Beach Sports Club unless a prior arrangement has been made with Management.
Photographs
The privacy of patrons is important to Pottsville Beach Sports Club. The use of all types of cameras by patrons is NOT allowed on Club premises without express permission from Management. This policy is in place to ensure the privacy and comfort of all patrons while on Club premises.
